Refund Policy!

WHAT WHY WOULD YOU WANT A REFUND!?!?!?!? I'm just joking, at Riot Sandwich, we strive to serve delicious food and provide excellent service. If something isn’t right with your order, we’re here to help.

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1. Refund Eligibility

We offer refunds or replacements under the following circumstances:

• You received the wrong item

• Your order was missing an item

• There was a quality issue with the food

• Your order was not delivered or picked up as scheduled

To be eligible for a refund or replacement, please contact us within 24 hours of receiving your order.

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2. How to Request a Refund

To request a refund or replacement, contact us by:

• Email: riotsandwichteam@gmail.com

• Phone: (727)-593-9036
  Please include your order number, a brief description of the issue, and a photo (if applicable) to help us resolve the matter quickly.

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3. Non-Refundable Situations

We generally do not offer refunds for:

• Customer error (e.g., wrong address, wrong item selected)

• Orders not picked up

• Change of mind after food is made
  However, we may offer store credit at our discretion.

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4. Processing Time

Once your request is approved, refunds are typically processed within 3–5 business days. Refunds will be issued to the original method of payment.

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